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The Ivanti Neurons Buyer Guide

Published 19 August 2024 · Updated 19 March 2026

Ivanti Neurons for ITSM is modular, and modular is where cost hides. This buyer-side guide maps the module set, explains how analysts are licensed, and lays out the unbundling sequence we use to take cost out of an estate inherited from Cherwell or LANDESK. Based on 500+ ITSM engagements and $420M+ in contract value negotiated.

What is inside

The guide sets out how Neurons for ITSM prices per analyst and how the surrounding modules, discovery and inventory, patch, UEM and the automation packs, each add a separate commercial line. It shows where inherited bundles carry shelfware, how to reconcile device and asset counts before they are re-billed, when concurrent analyst licensing beats named, and the renewal-uplift caps that stop a first-year discount being clawed back. It closes with the competitive-tension plays that discipline an Ivanti renewal.

Contents
  1. The Neurons module map for ITSM buyers
  2. Analyst licensing: named vs concurrent
  3. Discovery and asset device-count reconciliation
  4. Finding and reclaiming module shelfware
  5. The unbundling sequence
  6. True uplift caps and price protection
  7. Competitive tension at renewal
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Use it with

This guide is the gated companion to the Ivanti Neurons Pricing 2026 buyer guide and the Ivanti platform page, where we set out how we run the negotiation end to end. For the deal itself, see contract negotiation and renewal advisory.

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Independent. Not affiliated with ServiceNow, BMC, Atlassian, or any ITSM vendor.Buyer Side · Est. 2019